Our Skep Gift Baskets are prepared and made at Paradise Nectar.
Shipping and Return Policy:
Shipping Policy:
- Shipping charges are included in the retail price, offering free shipping on our website for Paradise Nectar products.
- All orders will be processed within 3-5 business days after the order is placed.
- Shipping will be done via priority mail through USPS.
- The general delivery time is estimated to be 7-14 days, depending on the location.
Return Policy:
- For any issues with the purchased products, please email our customer service at jen@paradisenectar.com with the subject line "Refund Request."
- In the email, kindly include a clear picture of the item and a detailed description of what is wrong with it.
- Also, specify if you would like to return the item for an exchange, receive a Gift Card, or request a refund.
- Once your return request is received, our team will assess the situation.
- If the return/exchange is approved, the buyer will be responsible for all shipping charges associated with the return.
- Paradise Nectar takes great care in packaging all fragile items by using bubble wrap, paper, and/or bags to ensure safe transport.
Please note that this policy is subject to change, and any updates will be communicated on our website. We strive to provide all our customers with a satisfactory shopping experience. If you have any further questions or concerns, please do not hesitate to contact us.
